8 questions to ask when having a website built

When choosing a company to build your website, looking at design samples is not enough. The questions below help you understand the project's scope and what happens afterward.

Scope and delivery

• What does it cover? How many pages, which features are included?
• Is the design custom to your brand or a ready-made template?
• What is the delivery schedule, and at what stage will your approval be needed?

Management and updates

• Will you be able to change the content yourself after the site goes live?
• Is there an admin panel for this, and is its use explained?

Technical topics

• Does the site work properly on phones and tablets?
• What is done for page speed and search engine compatibility?
• Who owns and is responsible for the domain, hosting and email?

After launch

• How is support provided for bug and update requests?
• If you want to move the site to another company, will you own your files and data?

Tip: Get the answers in writing. If the scope is clear, comparing proposals is easier and expectations don't diverge during the project.

This article is for general information. We recommend consulting the relevant specialist for legal, financial or technical decisions.